Administration and Store Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeOperations Full time $100,000 - $250,000
Job Description

This is an exciting opportunity to join a fast-paced customer service team as an Administration & Retail Operations Advisor. We are seeking a highly organized and reliable individual with 2+ years of administration and office support experience.

Key Responsibilities:

  • Provide administrative support across store operations, including managing store-to-store transfers, inventory queries, and receipting processes
  • Coordinate logistics and courier bookings for store and Head Office deliveries, including meeting room and car park reservations
  • Support online operations by assisting with click & collect issues, returns authorizations (RAs), and processing online refunds
  • Manage consumables and showroom inventory, including stock control and replenishment
  • Process and track internal staff orders, inventory adjustments, and claims from regional managers
  • Liaise with relevant departments to follow up on advanced shipping notices (ASNs) and resolve operational issues
Requirements
  • A background in either reception or customer service, with strong communication and stakeholder management skills
  • Highly organised, resilient, and excel at prioritising tasks in a fast-paced, dynamic environment
  • Trusted and reliable, handling sensitive and confidential information with the utmost discretion and professionalism
  • Efficient and initiative-driven, delivering high-quality support that keeps operations running smoothly
Benefits

This full-time position offers the opportunity to work in a collaborative and dynamic team environment, with access to ongoing training and development opportunities.

About Us

We're a leading retailer with a passion for delivering exceptional customer experiences. Our teams work together to drive business growth and excellence in all aspects of our operations.

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