Operational Excellence Manager
2 days ago
Safety and well-being are crucial for front-line workers. We empower them to drive operational excellence through our technology platform.
Key Responsibilities:- Strategically partner with Enterprise customers in Retail/Hospitality to maximize the value of our solutions
- Understand customers' business objectives, challenges, and industry-specific needs to drive success
- Own customer retention, ensuring renewals and reducing churn risk through proactive engagement
- Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion
- 10+ years of work experience with at least 5+ years in a customer-facing role, preferably with Enterprise customers or in an Enterprise-level organization
- 3+ years of industry experience in Retail/Hospitality or managing Enterprise customers in those industries
- Strong ability to build executive relationships and drive business value for Enterprise customers
- A background in leveraging data to inform and execute customer-facing strategies
- Equity with high growth potential
- Flexible working arrangements
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
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Operational Excellence Manager
2 weeks ago
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Operational Excellence Manager
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Operations Excellence Manager
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Operational Excellence Manager
15 hours ago
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