Director of Solution Engineering

4 weeks ago


Sydney, New South Wales, Australia DocuSign, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Director of Solution Engineering to join our team at DocuSign, Inc. As a key member of our leadership team, you will be responsible for developing and leading a team of Solution Consultants to support the growth of our ANZ Business.

You will work closely with our Vice President of Sales and their teams to build confidence and trust with our customers, and collaborate with internal teams to drive business growth and success.

This is a people management role that requires strong technical, business, and operational skills to drive and influence the building of a category.

Responsibilities
  • Manage day-to-day Solutions Consulting, working with the Enterprise and Majors Sales teams
  • Scale the team, including recruiting, hiring, training, and mentoring to grow a well-balanced and high-performing team
  • Provide guidance and mentoring to help the team refine technical, sales, presentation, and customer engagement skills
  • Drive collaboration with internal partners, including Sales, Marketing, Professional Services, Product Development, Customer Support, and others
  • Foster Docusign's core values by hiring with cultural fit in mind and being a role model
Requirements
  • Basic BA/BS degree
  • 8+ years of relevant experience
  • 4+ years of experience managing Solution Consultants
  • Experience working across a range of industry verticals
  • Excellent executive engagement, coaching, discovery, and presentation skills
  • Understanding of customer landscape and their typical challenges and opportunities
  • Ability to build trust and rapport with cross-functional teams
  • Ability to increase customer satisfaction and deepen customer relationships
About Docusign

Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work.

We value diversity, equity, and inclusion and strive to create a workplace where everyone feels welcome and valued.

At Docusign, we believe that everyone deserves an equal opportunity to succeed and be heard.

We are an equal opportunity employer and welcome applications from diverse candidates.



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