Technical Support Specialist
2 weeks ago
Explore a rewarding role as a Technical Support Specialist with our esteemed client, a leading brand in the electronics industry. Based in Sydney Olympic Park, this position requires an individual to work 4 days in the office and 1 day remotely.
About the CompanyOur client has been operating for over 19 years across Australia, New Zealand, and the United Kingdom. They offer a range of products and services, including generous discounts for employees.
Job DescriptionThis Technical Support Specialist role involves providing system support and responding to inquiries from authorized service partners via email and phone. Key responsibilities include facilitating system training, conducting start-up training for new partners, and maintaining relationships with existing partners.
Key Responsibilities:- Provide system support and respond to inquiries from authorized service partners
- Facilitate system training and conduct start-up training for new partners
- Maintain good relationships with partners and keep them informed of system tool changes and enhancements
- Analyze processes causing inefficiencies and educate employees on process changes
- Graduate Role or 1-2 years IT System Support experience
This role offers a competitive salary, with estimated earnings ranging between $70,000 - $90,000 per annum, depending on location and experience. You'll also enjoy benefits such as generous product discounts, access to wellbeing platforms, and heavily discounted gym membership.
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Technical Support Specialist
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