SFSS Intake and Referral Specialist

3 weeks ago

Brisbane, Queensland, Australia Centacare Brisbane Full time
Job Title: SFSS Intake and Referral Specialist - Fortitude Valley

Centacare Brisbane is a non-profit community organisation that supports the strengthening of family and community relationships, particularly where there is vulnerability and disadvantage. Our services are available to the entire community regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability. We strive to deliver professional and accountable services whilst empowering our clients to find solutions and achieve their goals.

The Role:

We are currently seeking an Intake and Referral Specialist to join our counselling team based in Fortitude Valley on a 12 month full-time contract. This is an excellent opportunity for a dedicated and knowledgeable Practitioner who will assist in the provision of high quality intake, screening and referral services within the counselling framework of Centacare's Family & Relationship Services.

Key Responsibilities:
  • Managing of incoming client referrals – including referrals from key partners and stakeholders and assessing eligibility and suitability.
  • Completion of client intake, initial needs assessment as well as risk assessment/s and safety planning where required.
  • Providing information and referring to both internal and external programs including counselling for individuals, couples, children and families, group education and parenting programs, domestic and family violence counselling and family law / family dispute resolution services.
Requirements:
  • Relevant tertiary qualifications in Social Work, Psychology, Social or Behavioural Science from a recognised institution (including eligibility for membership of APS, AASW, PACFA or ACA).
  • Well-developed understanding of Domestic and Family Violence Act, Child Protection Act and Family Law Act, as well as the issues and the impacts on families engaged in these systems.
  • Demonstrated articulation of a well-developed practice framework for domestic and family violence and its nexus with child safety, family law, mental health.
  • Experience in intake, risk assessment, case management and referral pathways crisis intervention, DVO assistance and safety planning.
  • Well-developed written work including report writing, case notes, data collection, data entry and computer literacy skills.
  • Highly effective communication with strong interpersonal skills and an ability to advocate for our clients' needs with other statutory organisations/ departments.
  • Have a high degree of professionalism and integrity in working with clients, colleagues, and community stakeholders.
  • Ability to support and work with diverse families with complex needs.
  • Availability for some after-hours work.
Essential Requirements:
  • Relevant Tertiary qualifications are essential
  • Have a current Blue Card – or be eligible to apply.
  • Have a current driver's licence.
  • Provide a current Australian Federal Police Criminal History Check or successfully pass one.
  • Have working rights in Australia.
Why Work for Us?

We offer a competitive remuneration on the Social, Community, Home Care and Disability Services Industry Award level 5. Salary packaging options are available to increase your take home pay by up to $15,900.

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