Intake Officer

2 weeks ago


Brisbane, Queensland, Australia CPL Full time

Role Overview

CPL is seeking a highly skilled and dedicated Intake Officer to join our Mylestones team in Teneriffe. As an Intake Officer, you will play a critical role in coordinating and completing participant intakes within designated Employment Service Areas, providing a pathway to open employment for people with disabilities.

Key Responsibilities

  • Manage and coordinate the intake of all participants, ensuring timely and efficient processing.
  • Conduct assessments of participants' needs and suitability for services, as well as eligibility requirements for CPL and relevant funding bodies.
  • Develop initial Job Plans, addressing barriers to employment and ensuring positive outcomes for participants.
  • Liaise with schools to ensure intakes meet eligibility requirements and build relationships for referrals.
  • Build positive networks and relationships with disability employment-related organizations.

Selection Criteria

  • Demonstrated experience in a similar role working with people with disabilities.
  • Ability to negotiate with key stakeholders and provide positive solutions to complex problems.
  • Working knowledge of Disability Employment Services (DES) Eligibility Criteria.
  • Highly effective communication, networking, and rapport-building skills.

Benefits

  • Competitive salary + tax savings.
  • 17.5% Leave loading.
  • Professional development opportunities.
  • Values-based organization with clear vision and commitment to clients.

CPL is a non-profit organization providing vital support and services to children and adults with disabilities and aged care in Queensland and northern New South Wales. We employ approximately 3000 people who share our values.


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