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Intake Coordinator

2 months ago


Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full time
About the Role

CPL - Choice, Passion, Life is seeking a highly skilled and dedicated individual to fill the position of Intake Officer. As a key member of our team, you will play a vital role in coordinating and completing all participant intakes within designated Employment Service Areas.

Key Responsibilities
  • Manage and coordinate the intake of all participants, ensuring a smooth and efficient process.
  • Conduct assessments of participants' needs and suitability for services, as well as eligibility requirements for CPL and relevant funding bodies.
  • Ensure referrals and commencements meet Disability Support Services (DSS) contractual obligations.
  • Develop initial Job Plans, addressing any barriers to employment, to ensure positive outcomes for participants.
  • Maintain accurate records and ensure compliance with all funding bodies through software and reporting.
  • Liaise with schools to ensure intakes meet eligibility requirements and build relationships for referrals.
  • Establish and maintain positive networks and relationships with disability employment-related organizations.
Selection Criteria
  • Demonstrated experience in a similar role working with people with disabilities.
  • Ability to negotiate with key stakeholders and provide positive solutions to complex problems.
  • Working knowledge of Disability Employment Services (DES) Eligibility Criteria.
  • Highly effective communication, networking, and rapport-building skills.
  • Preferred previous experience with the intake process of participants into a DES Program and matching to employment staff.
  • 'Can-do' attitude and ability to thrive in a dynamic environment.
  • Ability to build key partnerships with businesses in the local community.
  • A valid C-class driving license.
  • Blue card and NDIS Worker Screening Clearance (CPL can assist with this).
Benefits
  • Competitive salary and tax savings.
  • 17.5% Leave loading.
  • Opportunity to join a supportive and friendly team.
  • Professional development opportunities.
  • Values-based organization with a clear vision and commitment to clients.