Customer Banking Specialist
3 days ago
Established in 1966, Auswide Bank has a mission to provide a convenient and high-quality alternative to the big banks. Our focus is on putting customers first.
Our PresenceWe have achieved a national presence through mutually beneficial relationships, online technology, and our network of branches across Queensland. This has enabled us to offer award-winning products and genuine customer service.
Award-Winning ProductsWe pride ourselves on offering quality banking and financial services that make lives easier for Australians. Our products cater to various needs, from home ownership to creating wealth.
Diversity and InclusionWe are an equal opportunity employer committed to reflecting the diversity of the communities we operate in. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, and people with disabilities.
Benefits of Working with Us- 4 weeks annual leave plus 1 Wellness Day per financial quarter for all eligible staff*
- 2 Special Volunteer paid days per year for eligible staff who wish to volunteer and support the community
- Paid Parental Leave for all eligible primary and secondary caregivers
- Employee Assistance Program (EAP) and various Health & Wellbeing programs
- Bank Staff Share Plan options and Years of Service Recognition program
- An extensive range of discounts and benefits associated with our financial products
- Discounts with various business partners
- Act as the Voice of the Customer, championing change and improvements across our customers' experiences
- Verify and update our online deposit and lending applications, making recommendations for account and consumer lending approvals
- Seek opportunities to review customers' banking needs to identify opportunities supporting our products and services
- Contribute to the onboarding of new customers while maintaining existing customer relationships
- Collaborate with and support team members throughout the Bank as well as customers across all customer touchpoints
You will need excellent problem-solving, time management, and communication skills. Additionally, you should be passionate about helping customers achieve their financial dreams and goals, have a high level of accuracy and focus on privacy, understand the risks within our industry, and actively work within policy to mitigate them. A desire to grow and develop within Auswide Bank is also essential.
-
Customer Banking Specialist
1 month ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout the Role:Auswide Bank is seeking a skilled Customer Banking Specialist to join our team. As a key member of our branch network, you will be responsible for developing and maintaining strong relationships with customers, ensuring their financial needs are met.Key Responsibilities:Handle customer transactions, including deposits, withdrawals, and account...
-
Customer Banking Specialist
3 weeks ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeTo deliver exceptional customer experiences and support, you will be responsible for handling inbound and outbound enquiries within a defined product range, across various customer touchpoints. Full training and support will be provided to assist you with your journey.Key Responsibilities:Champion customer-centric improvements and be the voice of the...
-
Bundaberg city centre, Queensland, Australia Auswide Bank Full time{"About The Role": "At Auswide Bank, we're committed to providing exceptional customer experiences. As a Customer Banking Fulfilment Specialist, you'll play a critical role in delivering the Customer strategy, ensuring high-quality interactions with customers across various touchpoints. You'll be responsible for verifying and updating online deposit and...
-
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankWe are a trusted Australian bank committed to providing high-quality banking and financial services to our customers. Our mission is to make lives easier by offering convenient, secure, and innovative solutions.Established in 1966, we have been helping Australians achieve home ownership, create wealth, and access banking and financial...
-
Banking Relationship Specialist
4 days ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankAuswide Bank has been a trusted banking institution for over 55 years, providing Australians with convenient and high-quality banking services.Job DescriptionWe are seeking a Customer Banking Specialist to join our team in the Bundaberg Branch network. As a Customer Banking Specialist, you will be at the forefront of developing and...
-
Customer Banking Relationship Manager
21 hours ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankEstablished in 1966, we've been providing a convenient, high-quality alternative to the big banks while putting customers first. Our mission is to help Australians achieve home ownership, create wealth, and access banking and financial services.Job SummaryWe're seeking an experienced Customer Banking Specialist to join our team at Auswide...
-
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout UsAuswide Bank is a trusted Australian bank with over 55 years of experience in providing high-quality banking and financial services. Our mission is to put our customers first and make their lives easier.Job DescriptionWe are seeking an experienced Customer Banking Fulfilment Specialist to join our team at our Bundaberg Head Office. As a key member of...
-
Customer Banking Fulfilment Professional
21 hours ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankAuswide Bank, a trusted Australian bank established in 1966, has always prioritized providing a convenient and high-quality banking experience to its customers.Job SummaryWe are seeking an experienced Customer Banking Fulfilment Specialist to join our team at our Bundaberg Head Office. As a key member of our team, you will be responsible...
-
Customer Service Banking Specialist
2 weeks ago
Cairns City, Queensland, Australia Westpac Full timeWe are seeking a skilled Customer Service Banking Specialist to join our team at Westpac in Cairns, QLD. In this role, you will play a key part in creating a stress-free and seamless experience for our customers.As a Customer Service Banking Specialist, you will be responsible for helping our customers with their transactional and savings banking needs,...
-
Customer Relationship Development Specialist
2 weeks ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankAuswide Bank has a rich history of providing banking services to Australians, with over 55 years of experience in helping people achieve their financial goals.Our mission is to deliver high-quality banking products and exceptional customer service, making us a trusted alternative to the big banks.Job OverviewWe are seeking a Customer...
-
Customer Relationship Development Specialist
3 days ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout UsAuswide Bank, established in 1966, offers a convenient and high-quality banking experience with a strong focus on customer satisfaction.We're seeking an experienced Customer Banking Specialist to join our Bundaberg Branch network, contributing to the development and maintenance of strong relationships with customers. If you have a passion for helping...
-
Customer Banking Specialist
3 weeks ago
Cairns City, Queensland, Australia Westpac Full timeAbout the RoleThis is an exciting opportunity to join our team as a Personal Banking Advisor. As a key customer-facing role in our branch network, you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.You'll be helping our customers with their transactional and...
-
Business Finance and Banking Specialist
4 days ago
Bundaberg city centre, Queensland, Australia Westpac Full timeUnlock your potential in a dynamic role at Westpac, where you'll have the opportunity to build relationships with small business customers and support their growth.About the RoleWe're seeking an experienced Business Finance Manager to join our team. As a key member of our business banking division, you'll be responsible for building and maintaining strong...
-
Senior Relationship Banking Specialist
1 month ago
Bundaberg city centre, Queensland, Australia Westpac Full timeUnlock Your Potential in Regional Commercial BankingWestpac is seeking a highly motivated and experienced professional to join our Regional Commercial Banking team as an Assistant Relationship Manager. In this role, you will play a key part in building and maintaining strong relationships with our Agribusiness clients, providing expert financial analysis and...
-
Senior Banking Operations Officer
3 days ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout Auswide BankAuswide Bank is a leading Australian bank with a strong presence in Queensland. Our mission is to provide convenient, high-quality banking services to our customers.We are seeking an experienced Senior Banking Operations Officer to join our team in Bundaberg. This is a great opportunity for someone who is passionate about delivering...
-
Financial Crime Specialist
4 weeks ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout The RoleWe are seeking a highly skilled and motivated Financial Crime Specialist to join our team at Auswide Bank. As a key member of our Support Services Specialists team, you will play a critical role in the management of financial crime cases.Key Responsibilities:Assist in the detection and investigation of Unauthorised Transactions and Mistaken...
-
Customer Service Representative
1 month ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout the RoleAuswide Bank is seeking a skilled Customer Care Consultant to join our team. As a key member of our Customer Care Team, you will be responsible for managing inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesManage large volumes of calls...
-
Customer Service Professional
3 weeks ago
Bundaberg city centre, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a Customer Service Professional to join our team at RACQ. As a Member Experience Specialist, you will create exceptional customer service experiences for our members by delivering tailored solutions across a range of assistance, insurance and banking products and services.Key ResponsibilitiesProvide customer service and assist...
-
Professional Banking Representative
3 weeks ago
Bundaberg city centre, Queensland, Australia ANZ Full timeAbout ANZWe're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.The RoleAs a Banking Consultant in our Retail Banking, you'll play a key role in helping to provide customers with a seamless banking experience. You'll meet each customer's end-to-end...
-
Customer Service Representative
4 weeks ago
Bundaberg city centre, Queensland, Australia Auswide Bank Full timeAbout The RoleKey ResponsibilitiesManage large volumes of telephone calls in a timely manner, providing clear direction and instruction to customers regarding their enquiry.Discuss with confidence the bank's range of products and seize opportunities to upsell products when they arise, managing referrals to the appropriate teams.Act as the 'Voice of the...