Technical Systems Specialist
4 weeks ago
The Opportunity:
This role offers a dynamic and tech-savvy team player the opportunity to join a high-performing team at City Facilities Management. You will remotely monitor Refrigeration, HVAC, and Lighting systems within stores, working in a fast-paced Contact Centre environment that operates 24/7.
Key Responsibilities:
- Work in a control room environment, monitoring alarm systems.
- Manage a high volume of outbound calls to field technicians and stores.
- Accurately enter data and deliver customer service to partners and field-based team members.
You will be required to have:
- Experience using multiple systems concurrently.
- A high level of attention to detail and customer service experience within a Contact Centre environment.
City Facilities Management is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
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