
Equestrian Store Operations Specialist
6 days ago
We are seeking a highly skilled and experienced Store Manager to lead and manage the daily operations of our Equestrian store in Canberra. The ideal candidate will have a deep understanding of the equestrian industry, excellent leadership skills, and a proven track record in retail management.
As the local expert in saddlery, rider gear, care accessories, horse feed and health, farrier equipment, and stable necessities, you will play a pivotal role in supervising a team of dedicated sales associates, fostering a positive and collaborative work environment.
- Leadership: Supervise a team of sales associates, provide coaching and development opportunities, and enhance team performance.
- Customer Service: Maintain high standards of service, address customer inquiries promptly and professionally, and implement strategies to enhance customer loyalty and satisfaction.
- Inventory Management: Oversee inventory control, stock replenishment processes, and merchandising strategies to maximise sales.
- Sales and Performance: Develop and execute sales strategies to achieve and exceed revenue targets, analyse sales data, and identify opportunities for growth.
- Operational Excellence: Maintain a clean, organised, and visually appealing store environment, ensuring compliance with company policies and procedures.
Key Responsibilities:
- Develop and implement sales plans to meet business objectives.
- Manage staff schedules and rosters to ensure optimal store coverage.
- Implement initiatives to improve customer engagement and retention.
- Monitor store KPIs and report on sales performance.
The successful candidate will possess:
- Proven retail management experience, preferably in the equestrian industry.
- Strong knowledge of equestrian products and equipment.
- Involvement in the local equestrian community.
- Proven ability to lead and motivate a team through strong communication and interpersonal skills.
- Detail-oriented with strong organisational and multitasking abilities.
We offer a competitive salary, bonus earning potential, flexible roster, and generous staff discount on equestrian merchandise.
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