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Store Operations Expert

2 weeks ago

Canberra, ACT, Australia beBeeLeadership Full time $62,429 - $82,429
Job Overview:

The Store Support Lead plays a vital role in the management team, reporting directly to the Store Manager. This key position drives sales and controls expenses.

Key Responsibilities:
  • Lead Front End Operations, including customer service and checkout processes.
  • Train staff on Customer Service values and assist with their development.
  • Maintain store cleanliness, recovery, and readiness for customers at all times.
  • Perform SM duties in their absence and assist with payroll process.
  • Partner with the Store Manager and corporate office to address store issues and drive sales.
  • Adhere to Standard Operating Procedures (SOP) throughout the store.

This role requires strong leadership skills, attention to detail, and excellent communication skills to effectively manage and motivate a team.

As the Store Support Lead, you will be an ambassador of Ten Tops values and play a critical part in setting the tone for the store's performance.