Store Operations Specialist

5 days ago

Canberra, ACT, Australia beBeeTeam Full time $52,000 - $63,000
Operations Team Member

Our purpose is to help families live better for less.

This role is an integral part of our customer-facing team and plays a key role in delivering store operations activities in support of a sales-focused culture and profitable sales growth.

Main Responsibilities:

  • Deliver effective store administration in line with standard procedures, including cash handling and banking integrity, systems access and data integrity, store web sales and extended warranty claims, telephone management and enquiries, marketing and promotional activity.
  • Contribute to financial performance through effective inventory management and management of controllable expenses.
  • Manage all sales channel fulfillment in line with procedures.
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
  • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation.
  • Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.

About Us:

We've been delighting customers since 1952 and today we build on that heritage while always focused on fulfilling our goal to be Australia's strongest growing total home solutions electrical retailer.

At The Good Guys, we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest-growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.

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