Senior Sales Manager
3 weeks ago
About the Role
This is a leadership position responsible for guiding the Novated Sales Consultant team to achieve unit and aftermarket targets, driving profitable growth and delivering superior customer service.
Key Responsibilities
- Lead the day-to-day Novated Sales Team, managing lead allocation and implementing operational controls to optimize sales.
- Monitor and manage IMS and group email to ensure timely and complete lead and enquiry management.
- Monitor key performance indicators (KPIs) including conversion, deal numbers, and aftermarket sales, providing coaching and feedback to team members.
- Take ownership of escalated issues and customer complaints to ensure complete and satisfactory resolutions.
- Identify opportunities for new income sources or profit drivers, supporting projects and process improvements.
- Develop sales competencies with the team through regular training and coaching.
- Provide leadership, direction, and support to the team, driving client growth and retention.
Requirements
- Proven success in leading an inbound sales team, ideally within the salary packaging or finance industry.
- Excellent sales coaching skills and strong leadership, communication, and relationship-building skills.
- Extensive leadership experience in sales or business development with a track record of achieving results.
- Experience in analysis and problem-solving, demonstrating resourcefulness and resilience.
- Commercial acumen based on in-depth knowledge of the business and good financial awareness.
About Us
Sg Fleet Australia Pty Ltd is a financial services company specializing in fleet management, vehicle leasing, and salary packaging. We offer a range of benefits, including a strong culture of performance, collaboration, and personal growth.
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