Data Reliability Engineering Specialist

1 week ago

Melbourne, Victoria, Australia Xero Full time

Xero is a leading provider of cloud-based accounting and bookkeeping software, empowering small businesses to grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world.

About the Company

We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information, and connections.

The Role

As a Data Reliability Engineer, you will play a critical role in ensuring the scalability and reliability of Xero's customer-facing applications.

You will consult with product teams on architectural decisions, resolve complex problems, and lead a culture of continuous improvement.

If you enjoy flexibility in your work and diving into difficult engineering problems while having the freedom to solve them creatively, this is the role for you.

About the Team

The Data Reliability team provides real-time support to Xero's customer-facing applications and develops world-class tooling to ensure the reliability of our data platforms.

CASH pod, a newly formed consultancy pod, services southern hemisphere products at Xero and proactively engages with all areas of the company to build scalable and reliable solutions.

The team has engineers across Auckland, Wellington, Dunedin, Melbourne, and Canberra, with a hybrid work model allowing for flexibility and work-life balance.

What You'll Bring
  • 3-5 years of database experience with highly available cloud data platforms, ideally AWS, with a focus on relational databases (SQL Server, Postgres) + backing highly concurrent customer-facing applications
  • Experience using logging and monitoring solutions DPA, New Relic, Sumo Logic
  • Experience with NoSQL variants optional
  • An understanding of technical debt from an application and database perspective
  • Experience with database schema deployment tools/products/mechanisms
  • Self-driven, pragmatic, desire to solve hard scalability problems. Strong ownership ethic
  • Ability to ask questions and identify efficiencies + innovations to our existing ways of working
  • Curious by nature
  • Involvement in an Incident Response process
  • Able to work under pressure in highly collaborative business-critical situations
  • Able to share learnings through presentations, documentation, and informative team updates
  • Able to communicate at a range of technical and non-technical levels
  • Use of workflow management products such as Jira that contributes to the capture of high-quality operational data
  • Able to participate in an on-call roster
Salary Range

$120,000 - $150,000 per year, depending on experience.

This estimate is based on industry standards and market rates for similar roles in the location.

Xero offers a comprehensive benefits package, including generous paid leave, dedicated paid leave for wellbeing, health insurance, life insurance, income protection, and many more perks.

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