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Service Delivery Officer

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Sydney, New South Wales, Australia Careerlink People Solutions Full time
Service Delivery Officer - Port Augusta

We are seeking a highly motivated and enthusiastic Customer Service Officer to join our team in Port Augusta. As a Service Delivery Officer, you will be responsible for providing exceptional customer service to our clients, processing transactions in a timely and accurate manner, and ensuring that customers' needs are met at first point of contact.

Key Responsibilities:
  • Provide customer service both face-to-face and over the phone
  • Process a variety of transactions in an accurate and timely manner
  • Provide customers with relevant information or direction as needed
  • Ensure customers' needs are met at first point of contact
Requirements:
  • Proven experience in a fast-paced face-to-face customer service role
  • Proven administration skills and abilities
  • Excellent communication skills both written and verbal
  • Ability to multitask while maintaining high accuracy with transactions
  • Demonstrated ability for fast learning and long-term retention of information
  • Ability and willingness to work both in a team as well as autonomously
What We Offer:
  • Work as part of a diverse workforce
  • Make time for what counts - excellent work-life balance
  • Flexible hours

We are committed to providing our employees with a supportive and collaborative work environment, and we are excited to have you join our team in Port Augusta. If you have the skills and experience to excel in this position, please apply now.