Service Delivery Officer

4 weeks ago

Sydney, New South Wales, Australia Careerlink People Solutions Full time
Service Delivery Officer - Port Pirie

We are seeking a highly motivated and customer-focused Service Delivery Officer to join our team in Port Pirie. As a key member of our team, you will be responsible for providing exceptional service to our customers, processing transactions accurately and efficiently, and ensuring that our customers' needs are met at first point of contact.

Key Responsibilities:
  • Provide customer service both face-to-face and over the phone
  • Process a variety of transactions in an accurate and timely manner
  • Provide customers with relevant information or direction as needed
  • Ensure customers' needs are met at first point of contact
Requirements:
  • Proven experience in a fast-paced face-to-face customer service role
  • Proven administration skills and abilities
  • Excellent communication skills both written and verbal
  • Ability to multitask while maintaining high accuracy with transactions
  • Demonstrated ability for fast learning and long-term retention of information
  • Ability and willingness to work both in a team as well as autonomously
What We Offer:
  • Work as part of a diverse workforce
  • Make time for what counts - excellent work-life balance
  • Flexible hours

We are committed to providing our employees with a supportive and collaborative work environment, and we offer a range of benefits to support your career development and well-being. If you are a dynamic and enthusiastic customer service professional looking for a new challenge, please apply now.

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