
Young People Care Advocate
2 weeks ago
Job Description
Support Young Carers with Compassion and Expertise
We are seeking a highly motivated and compassionate Young Carer Specialist to join our team. As a key member of our Carer Gateway Program, you will play a vital role in supporting young carers across various regions.
Your Key Responsibilities:
- Provide intake, assessment, and planning services for carers accessing support provided by the Carer Gateway
- Work with young carers over the phone to access information, support, and referrals relevant to their caring role
- Support carers with a high level of customer service, ensuring carers are listened to with patience and non-judgement
- Assist other areas of the business when required to manage call overflows with inbound calls throughout the contact centre
Required Skills and Qualifications
Qualifications and/or experience working in community services, allied health, or carer/family peer positions are essential. Experience working with young people is also required. Lived Experience is desirable.
Benefits
- A purpose-driven culture where people can thrive, everyone is respected, and differences are valued
- An equitable, diverse, and socially inclusive work environment
- Salary packaging options enable you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
- Meal and Entertainment allowance via salary packaging up to $2,650 per annum
- Receive 17.5% leave loading every time you take annual leave
- Paid parental leave after 12 months of ongoing employment
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