Operational Coordinator

2 days ago


Newcastle, New South Wales, Australia beBeeServiceScheduler Full time $72,000 - $98,000
Service Scheduler Job Description

The primary role of a Service Scheduler is to coordinate and manage the scheduling of service activities, ensuring that all tasks are completed efficiently and effectively.

  • Key responsibilities include planning and coordinating all maintenance activities, allocating work to resources, prioritizing safety, compliance, and customer requests.

Effective communication with customers and stakeholders is also crucial in this role, requiring the ability to provide accurate and timely updates on technician attendance, rescheduling, or absenteeism.

To succeed as a Service Scheduler, you will need strong organizational and administrative skills, including proficiency in service software such as ServiceMax. Experience in administration or scheduling of a field-based workforce, customer service, and dispatch/scheduling environments are highly valued.

Required Skills and Qualifications:
  • Experience in administration or scheduling of a field-based workforce.
  • Experience in a customer service or dispatch/scheduling environment.
  • Strong administrative and coordination skills.
  • Advanced computer literacy, ideally with service software (e.g., ServiceMax).
Benefits:
  • Fulfilling workplace with opportunities for growth and development.
  • Access to discounted health insurance and wellness programs.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer committed to diversity and inclusion.



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