Retail Operations Director

1 week ago

Sydney, New South Wales, Australia beBeeLeader Full time $150,000 - $199,800

About this role

Store Leadership Position

You'll be part of a dynamic team where you can grow professionally and make a real difference in people's lives.

Your Leadership Impact

As a Store Manager, you will be responsible for driving the success of multiple store locations. Your leadership skills will shape the retail experience for both employees and customers, setting new standards for operational efficiency and customer satisfaction.

Main Responsibilities
  • Mentoring and guiding a team of Store Managers to ensure all stores run smoothly and meet our customer satisfaction goals.
  • Working closely with your Store Managers to recruit, train, and develop future leaders within the organization.
  • Focusing on improving the quality and efficiency of your stores through ongoing evaluation and improvement initiatives.
  • Overseeing the operational and financial performance of multiple stores to ensure targets are met and strategies are implemented effectively.
  • Evaluating and implementing measures to maintain a safe and healthy work environment for all team members.

About the ideal candidate

  • Demonstrated experience in leading teams, preferably in a customer-facing environment.
  • Willingness to travel between a portfolio of stores across NSW.
  • A proactive individual who seeks feedback, fosters personal growth, and encourages continuous improvement.
  • A clear communicator who informs, inspires, motivates, and influences others to drive team success.
  • An inclusive collaborator who consults, resolves conflicts, and appreciates diverse perspectives.
  • A decision maker who shows ownership by making informed decisions, executing efficiently, and taking responsibility for results.
  • A change catalyst who embraces and navigates change with enthusiasm, identifies improvements, and supports team members to implement changes.

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