Service Delivery Manager

2 weeks ago

Hobart, Tasmania, Australia beBeeContract Full time $100,000 - $120,000
Service Delivery Manager

Serco offers a unique opportunity for growth and development in a dynamic team of 12,000+ professionals across Asia Pacific.

We are looking for an experienced professional to manage our day-to-day service delivery, ensuring that we meet profit, compliance, and quality targets.

  • The successful candidate will have experience in contract management or Defence industry roles.
  • Strong verbal and written communication skills with diverse stakeholders are essential.
  • The ability to manage competing priorities in a fast-paced environment is crucial.
  • A strong understanding of maritime operations and environments is also required.

This role offers the opportunity to build and maintain strong customer and stakeholder relationships, as well as coordinate and support workforce recruitment, onboarding, and engagement initiatives.

The ideal candidate will have knowledge of contract law, governance, finance, and risk analysis, and be proficient in Microsoft Office and contract management systems.

Key Responsibilities:

  • Manage day-to-day service delivery to meet profit, compliance, and quality targets.
  • Build and maintain strong customer and stakeholder relationships.
  • Coordinate and support workforce recruitment, onboarding, and engagement initiatives.
  • Oversee contract administration, reporting, and compliance activities.
  • Identify risks and implement mitigation strategies.
  • Drive innovation, process improvements, and cost optimisation opportunities.

Requirements:

  • Understanding of maritime operations and environments.
  • Experience in contract management or Defence industry roles.
  • Strong verbal and written communication skills with diverse stakeholders.
  • Ability to manage competing priorities in a fast-paced environment.
  • Knowledge of contract law, governance, finance, and risk analysis.
  • Proficiency in Microsoft Office and contract management systems.

  • Service Delivery Manager

    5 days ago

    Hobart, Tasmania, Australia beBeeLeadership Full time $98,765 - $123,456

    Service Delivery Manager Role Overview:">This leadership position requires a skilled Service Delivery Manager to oversee the delivery of high-quality services. Key responsibilities include team supervision, coaching and mentoring staff members, and promoting best practices within the organization.">Key Responsibilities:">">Team Leadership: Manage and guide a...

  • Service Delivery Manager

    1 week ago

    Hobart, Tasmania, Australia beBeeLeadership Full time $86,000 - $104,000

    Job OverviewWe are seeking an experienced professional to fill the position of Team Leader. As a key member of our team, you will be responsible for providing direction and coordination to support the delivery of an efficient and effective service.Main Responsibilities:Provide leadership and direction to clerical and disclosure services.SUPVISE and...

  • Senior Service Delivery Manager

    5 days ago

    Hobart, Tasmania, Australia beBeeLeadership Full time $149,739 - $173,174

    Job Role:This position focuses on strategic leadership and service delivery, aiming to make a positive impact on vulnerable communities.Main Responsibilities:Provide direction and coordination across contact centre business functionsEnsure effective stakeholder engagement, process efficiency, and service developmentPromote the introduction of new services in...

  • Service Delivery Officer

    2 weeks ago

    Hobart, Tasmania, Australia The Project Lab Full time $80,000 - $120,000 per year

    Let's shape the future of Tasmanian businesses together.We're a Tasmanian consultancy that helps local organisations solve problems, improve how they work and grow. We understand the challenges they face and offer practical solutions that make a real difference.As the Service Delivery Officer in our Advisory and Consulting Team, you'll coordinate the...

  • Service Delivery Specialist

    1 week ago

    Hobart, Tasmania, Australia beBeeField Full time $110,000 - $135,000

    Job OpportunityThis role is responsible for the efficient delivery of technical services, effective resource allocation, customer satisfaction and administrative accuracy.Key ResponsibilitiesProvide leadership and day-to-day management of the service technicians and administration team to drive organizational efficiency and productivity.Manage technician...

  • Service Delivery Technician

    10 hours ago

    Hobart, Tasmania, Australia Interact IT Full time $60,000 - $90,000 per year

    Service Delivery Technician – Elevate Client OutcomesBring your tech skills and service mindset to Interact IT's Operations team. Reporting to our Service Delivery Manager, you'll resolve the trickier stuff, Deliver quality to our clients, steady the ship during spikes, and work within a team.Key ResponsibilitiesOwn advanced incident resolution and ...

  • Delivery Manager

    2 weeks ago

    Hobart, Tasmania, Australia TasNetworks Full time $90,000 - $120,000 per year

    About The RoleAtTasNetworks, we're transforming the way we deliver services to Tasmanians. We're looking for a data-focused Delivery Manager to lead the development and delivery of digital products in our data stream—including our business warehouse, data repositories, reporting/visualisation solutions, and large-scale data transfers.This role is ideal for...

  • Technical Service Delivery Lead

    1 week ago

    Hobart, Tasmania, Australia beBeeService Full time $95,000 - $125,000

    Job Title: Service Operations ManagerThis role is pivotal in ensuring seamless delivery of technical services, efficient resource allocation, customer satisfaction, and administrative accuracy.Key Responsibilities:Provide strategic leadership and day-to-day management of service technicians and administration teams.Effectively manage technician workload...

  • Service Delivery Coordinator

    1 week ago

    Hobart, Tasmania, Australia Community Based Support Ltd Full time $104,000 - $130,878 per year

    Community Based Support (CBS) is a not-for-profit Tasmanian organisation delivering aged care and disability services to enable people to live safely in their homes and enjoy access to the community as they wish. Our work ensures quality of life is enhanced by providing a range of support services that are tailored to meet individual needs and goals to...

  • Director of Service Delivery

    6 days ago

    Hobart, Tasmania, Australia beBeeLeadership Full time $149,739 - $173,174

    Job Opportunity OverviewThis is a chance to lead with purpose in a high-impact, client-focused environment. As a strategic leader within the Housing Response Centre, you'll shape service delivery that directly supports vulnerable communities.Your Key RoleThe role provides strategic leadership across existing contact centre business functions and services,...