Service Delivery Technician

18 hours ago


Hobart, Tasmania, Australia Interact IT Full time $60,000 - $90,000 per year

Service Delivery Technician – Elevate Client Outcomes

Bring your tech skills and service mindset to Interact IT's Operations team. Reporting to our Service Delivery Manager, you'll resolve the trickier stuff, Deliver quality to our clients, steady the ship during spikes, and work within a team.

Key Responsibilities

  • Own advanced
    incident resolution
    and
    service request
    fulfilment within SLAs
  • Triage/escalate into
    Problem Management
    ; contribute root-cause notes and workarounds
  • Support
    Change Management
    (testing, comms, controlled implementation)
  • Mentor Tier 1 technicians; add clear articles to the knowledge base
  • Maintain disciplined
    time entry & billable utilisation
    per policy in our PSA/ITSM
  • Communicate clearly with customers, teammates, and vendors; keep tickets crisp and complete

Skills & Qualifications

  • Strong troubleshooting and customer communication skills
  • Experience prioritising workloads and managing escalations in a service desk/MSP context
  • Organised, detail-driven, and documentation-friendly (tickets, KB, change notes)
  • ITIL Foundation
    (preferred)
  • Relevant vendor certs (e.g., Microsoft, Fortinet, etc) desirable
  • Relevant IT qualification (Cert IV, Diploma, or Degree preferred)

Ready to step up?

Email our Chief Operating Officer at

for a copy of the Position Description.



  • Hobart, Tasmania, Australia beBeeField Full time $110,000 - $135,000

    Job OpportunityThis role is responsible for the efficient delivery of technical services, effective resource allocation, customer satisfaction and administrative accuracy.Key ResponsibilitiesProvide leadership and day-to-day management of the service technicians and administration team to drive organizational efficiency and productivity.Manage technician...


  • Hobart, Tasmania, Australia beBeeService Full time $95,000 - $125,000

    Job Title: Service Operations ManagerThis role is pivotal in ensuring seamless delivery of technical services, efficient resource allocation, customer satisfaction, and administrative accuracy.Key Responsibilities:Provide strategic leadership and day-to-day management of service technicians and administration teams.Effectively manage technician workload...


  • Hobart, Tasmania, Australia Tesla Full time

    OverviewJoin to apply for theVehicle Service Technician, Hobartrole atTesla.As a Tesla Service Technician, you will uphold Tesla's exceptional Service standards and deliver an impeccable service experience to Tesla customers while working on vehicles such as Model S, Model X, Model 3 and beyond. This is a hands-on technical role involving world-leading...


  • Hobart, Tasmania, Australia Tesla Full time

    OverviewJoin to apply for the Vehicle Service Technician, Hobart role at Tesla.As a Tesla Service Technician, you will uphold Tesla's exceptional Service standards and deliver an impeccable service experience to Tesla customers while working on vehicles such as Model S, Model X, Model 3 and beyond. This is a hands-on technical role involving world-leading...


  • Hobart, Tasmania, Australia Tesla Full time

    OverviewJoin to apply for the Vehicle Service Technician, Hobart role at Tesla.As a Tesla Service Technician, you will uphold Tesla's exceptional Service standards and deliver an impeccable service experience to Tesla customers while working on vehicles such as Model S, Model X, Model 3 and beyond. This is a hands-on technical role involving world-leading...


  • Hobart, Tasmania, Australia beBeeMechanic Full time $70,000 - $85,000

    Empowering customer satisfaction through exceptional service delivery, our skilled technicians maintain and repair material handling equipment in a dedicated territory and customer base. Key responsibilities include:Key Responsibilities:Servicing and repair of material handling equipmentUtilizing latest mobile technology to manage daily work...


  • Hobart, Tasmania, Australia beBeeMechanic Full time $77,440 - $83,400

    Job Title:Field Service TechnicianJob SummaryWe are seeking a skilled Field Service Technician to perform maintenance on forklifts and elevated work platforms at client sites.Carrying out tasks including mechanical, electrical and hydraulic diagnosis, repair and maintenance on material handing equipment and elevated work platformsPerforming inspection,...


  • Hobart, Tasmania, Australia Tesla Full time

    **What to Expect**As a Tesla ServiceTechnician, you'll be responsible for upholding Tesla's exceptional Service standards. In this role, you will be responsible for delivering an impeccable service experience to each and every Tesla customer while preparing to meet the needs of our Model S, Model X, Model 3 customers and beyond. This role will be a hands-on...


  • Hobart, Tasmania, Australia Rentokil Initial Full time $60,000 - $80,000 per year

    Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff?Do you enjoy giving great customer service?Do you have great attention to detail?We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, servicing all...


  • Hobart, Tasmania, Australia Rentokil Initial Full time $60,000 - $80,000 per year

    Love getting out on the road, having control over your schedule and the idea of an early afternoon knockoff? Do you enjoy giving great customer service? Do you have great attention to detail? We are looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, servicing...