Expert Operations Coordinator

2 weeks ago


Melbourne, Victoria, Australia beBeeWorkDispatcher Full time $110,000 - $130,000

Job Summary

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We are seeking a highly skilled Works Dispatcher or Planner to join our Faults Dispatch team.

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The successful candidate will be responsible for daily assignment of field resources to both planned and unplanned works on our network, including optimisation, control, dispatch and delivery of work orders.

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About the Role

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This is an exciting opportunity to leverage your communication and time management skills in a collaborative team environment.

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Key Responsibilities

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  • Prioritise, coordinate and ensure works are dispatched in a timely fashion to resolve day-to-day issues and rescheduling as required in line with business requirements.">
  • Manage fault activities during normal, emergency, and escalated events to minimise unplanned customer minutes off supply through adequate monitoring and coordination.">
  • Maintain accuracy and integrity of all information within the work program by updating relevant business information systems in a timely and accurate manner.">
  • Utilise all sources of information to achieve informed prioritisation of works.">
  • Coordinate information between customers, contact centre, field crews, internal stakeholders and other groups and external authorities.">
  • Contribute to regular reporting and information forums to review work programs and project progress.">
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What We Offer

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We have a diverse range of teams across our business, all contributing to great customer and community outcomes.

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Our people are our most important asset, and we continually invest in nurturing their capability.

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Working with us means being fully supported to make the most of new experiences, and to build a career through a range of opportunities to learn from the best and to grow in a safe, inclusive, flexible and collaborative environment.

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Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within.



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