Project Coordinator Specialist

1 month ago


Coopers Plains, Queensland, Australia Aliaxis Full time

About Aliaxis

We are a global leader in manufacturing and distribution of fluid handling solutions. Our company, Vinidex, is Australia's leading manufacturer and supplier of quality PVC pipe & fittings, PE & PP pipe systems. We have state-based manufacturing sites across Australia with a nationwide distribution network, resulting in a diverse range of career opportunities.

We value innovation, environmental responsibility, and strong relationships with our customers and colleagues.

About the Role

This position provides leading customer service and administrative support for agreed projects, contracts, and general transactions to our distribution customers within the Irrigation & Rural market segments.

Key Responsibilities include:

  • Managing end-to-end day-to-day orders and projects (small, medium, large) with selected customers across the East Coast of Australia.
  • Handling quotes, phone/email queries, orders, and relationships against a set range of KPIs for key customers.
  • Maintaining effective communication both internally with stakeholders and externally with our Irrigation and Rural distributors.
  • Ensuring strict adherence to agreed KPIs around project timelines, pricing, order management, and delivery.
  • Providing positive support to the Sales team to successfully execute key account plans for agreed customers.
  • Sustaining a safety-first culture through visible and effective leadership and workforce engagement, aiming for the best possible standards of workplace safety.

Requirements

  • Experience in customer service, project administration, or pricing would be advantageous.
  • Current or previous experience working for a distributor or supplier to the Plumbing, Hardware, Civil, or Irrigation market segments.
  • A resilient and positive personality and exceptional communication skills for collaborating with internal and external stakeholders.
  • Ability to manage complex orders.

Compensation and Benefits

The estimated annual salary for this role is $70,000 - $100,000 AUD, depending on experience. Additionally, we offer hybrid flexible working arrangements, generous paid parental leave for both primary and secondary carers, competitive salary, and access to our Employee Assistance Program for staff and family members.

We value diversity and inclusivity



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