Onboarding Coordinator Specialist
1 week ago
At Petra Grum, we are dedicated to making a positive impact in the lives of individuals and communities. Our collective passion lies in enhancing the lives of those living with disabilities and mental health challenges.
Salary: $70,000 - $90,000 per annumThis competitive salary reflects the importance of this role in supporting our clients and staff.
Job DescriptionWe are seeking a skilled Onboarding Coordinator Specialist to join our dynamic team. In this role, you will be responsible for managing the client onboarding journey from pre-engagement to service delivery, ensuring a smooth and efficient process.
Key Responsibilities:- Efficiently onboard new clients and ensure service agreements are completed
- Act as a primary point of contact, resolving issues and supporting clients and Support Coordinators throughout the transition process
- Maintain accurate and up-to-date client case files
- Administer daily onboarding tasks and ongoing client activities
To be successful in this role, you will need:
- Experience working in the disability sector or within the NDIS framework (desirable)
- At least two years of proven administrative experience, ideally in the NDIS or Community Services sector
- Demonstrated ability to work both independently with minimal supervision and collaboratively as part of a multidisciplinary team
- Strong organisational skills with the ability to effectively prioritise and manage your own workload or caseload
We offer a range of benefits, including:
- Supportive Training and Learning Environment: Benefit from on-the-job training and a buddy program to help you develop your skills and confidence in the role.
- Professional Development: Take advantage of opportunities for ongoing professional growth and career advancement.
- Salary Packaging: Increase your take-home pay through flexible salary packaging options.
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