Customer Service Representative

2 days ago


Mackay, Queensland, Australia Avis Budget Group Full time
{"About the Role": "At Avis Budget Group, we're seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.

Key Responsibilities:

* Establish customer car rental needs by actively listening
* Review ABG's various add-ons and services to determine what may best suit the customer
* Communicate rental procedures and guidelines effectively
* Complete rental bookings in a timely, efficient, and accurate manner
* Answer customer questions and inquiries

Perks:

* $38.70 Casual hourly pay + loadings + commission incentives
* Wellbeing program including life insurance, discounted health insurance, and superannuation options
* Access to Perkbox - discounts and offers with hundreds of retailers and big brands
* Employee discounts on car rental across Avis Budget Group
* Employee Assistance Program (EAP) provided by Converge - 24/7 support for your mental health and wellbeing
* Full training provided to help you achieve your goals and reach your potential

Requirements:

* Applicants must have a full and valid driver's license
* This is a casual position that requires a minimum availability of 3-4 days per week
* Ability to work in a fast-paced environment while delivering exceptional customer service
* Previous experience within retail, hospitality, customer service, sales, or similar roles
* Ability to follow procedures and adhere to company guidelines and standards
* Comfortable learning and using various computer systems to accurately input rental information

About Us:

At Avis Budget Group, you'll be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group, we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.

Our Reconciliation Action Plan enables us to deepen our understanding of our sphere of influence and the unique contribution we can make to lead progress.

Mackay

Queensland

Australia"}

  • Mackay, Queensland, Australia Telstra Full time

    About the RoleWe're seeking a talented and enthusiastic individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and providing personalized advice to our customers.Key ResponsibilitiesCustomer Service: Provide outstanding customer service to our...


  • Mackay, Queensland, Australia Victoria University Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Mackay, Queensland, Australia Precruitment Full time

    Job OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Precruitment. As a leading recruitment consultancy in Regional Queensland, we specialize in permanent and temporary roles, with a focus on administration and professional talent.About the RoleProvide exceptional customer service to clients and...


  • Mackay, Queensland, Australia Aidacare Pty Full time

    About the RoleAidacare Pty is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our valued customers.Key ResponsibilitiesCustomer Support:...


  • Mackay, Queensland, Australia Motion Australia Full time

    About the RoleMotion Australia is seeking a highly motivated and customer-focused individual to join our sales and customer service team. As an Internal Sales Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, while also contributing to the growth and success of our business.Key...


  • Mackay, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and...


  • Mackay, Queensland, Australia Target Australia Full time

    About Target AustraliaTarget Australia is a leading retailer that offers a wide range of products to customers across the country. We are committed to delivering excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Holiday...


  • Mackay, Queensland, Australia Westpac Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Teller at Westpac. As a Teller, you will play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.Key ResponsibilitiesProcess customer transactions efficiently and accuratelyProvide a seamless service...


  • Mackay, Queensland, Australia Telstra Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Sales Consultant. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.Key Responsibilities:Provide personalized customer...


  • Mackay, Queensland, Australia Westpac Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Teller at Westpac. As a Teller, you will play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.Key ResponsibilitiesProcess customer transactions efficiently and accuratelyProvide a seamless service...


  • Mackay, Queensland, Australia Officeworks Full time

    About UsAt Officeworks, we're a leading provider of office supplies and services. Our customers, our team, and our community are at the heart of everything we do. We're a dynamic and innovative company that's always looking for ways to improve and grow.About the RoleWe're seeking passionate and customer-focused individuals to join our team as Retail Team...


  • Mackay, Queensland, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for part-time team members to join our Mackay store across various departments, including replenishment and...


  • Mackay, Queensland, Australia Avis Budget Group Full time

    About the RoleIn this dynamic role, you will be the face of our brand, interacting with customers at the rental counter, completing rental bookings, and responding to general customer inquiries.Key ResponsibilitiesEstablish customer car rental needs by actively listeningReview ABG's various add-ons and services to determine what may best suit the...


  • Mackay, Queensland, Australia Coles Full time

    About the RoleWe're looking for a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you'll be responsible for providing exceptional customer service, processing payments, and maintaining a high level of accuracy and efficiency in our checkout lanes.About YouTo succeed in...


  • Mackay, Queensland, Australia goeasy Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused Financial Service Representative to join our team at goeasy Ltd. As a key member of our sales and account management team, you will play a critical role in helping our customers achieve their financial goals through secured and unsecured loans.Key ResponsibilitiesBuild Strong Customer...


  • Mackay, Queensland, Australia Medibank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Consultant to join our team at Medibank. As a Local Community Consultant, you will play a key role in delivering exceptional customer service and promoting our products and services to the local community.Key ResponsibilitiesProvide outstanding customer service...


  • Mackay, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Casual Customer Service and Sales Assistant at our Mackay store. As a valued member of our team, you will have the opportunity to work in a fast-paced retail environment, providing expert advice and support to our retail and trade customers.Key...


  • Mackay, Queensland, Australia Hitachi Construction Machinery Full time

    Position: Customer Support Representative - Mining SectorCommitment to Safety: A proactive approach to ensuring safety standards are met and maintained.Technical Expertise: Proficient in delivering detailed technical guidance regarding electrical, hydraulic, and mechanical systems.Project Management: Collaborate with various departments to facilitate the...


  • Mackay, Queensland, Australia Hitachi Construction Machinery Full time

    Position: Customer Support Representative - Mining SectorSafety Focus: A strong emphasis on proactive safety measures and a deep commitment to maintaining safety standards.Technical Expertise: Proficient in delivering detailed technical guidance on electrical, hydraulic, and mechanical systems.Project Support: Collaborate with various departments to assist...


  • Mackay, Queensland, Australia Hitachi Construction Machinery Full time

    Position: Customer Support Representative - Mining SectorCommitment to Safety: Exhibit a proactive approach and unwavering dedication to safety protocols.Technical Expertise: Capable of delivering in-depth technical guidance on electrical, hydraulic, and mechanical systems.Project Management: Aid in the planning and execution of significant maintenance...