Mining Customer Service Specialist

2 months ago


Mackay, Queensland, Australia Hitachi Construction Machinery Full time

Position: Customer Support Representative - Mining Sector

  • Commitment to Safety: A proactive approach to ensuring safety standards are met and maintained.
  • Technical Expertise: Proficient in delivering detailed technical guidance regarding electrical, hydraulic, and mechanical systems.
  • Project Management: Collaborate with various departments to facilitate the planning and execution of significant maintenance projects.
  • Qualified Tradesperson: Required to possess relevant mechanical or electrical trade certifications.
  • Communication Proficiency: Excellent organizational and communication skills are essential.

Company Overview

Hitachi Construction Machinery Australia (HCA) stands as a premier manufacturer within the construction and mining equipment industry. Our commitment lies in delivering exceptional after-sales support and dependable solutions to our clientele.

Opportunity Overview

This role presents an exciting opportunity for a Customer Support Representative to engage with our mining clientele, acting as the main liaison for the organization.

Benefits Offered

  • Attractive salary package with performance bonuses
  • Fully equipped company vehicle, laptop, and mobile device
  • Employee discounts on a range of products and services
  • Comprehensive training programs to enhance performance
  • Opportunities for personal and professional growth
  • A supportive management team that fosters innovation and success

If you possess the necessary qualifications, a strong safety mindset, and technical acumen, we invite you to consider this opportunity within our dynamic organization.



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