Sales and Customer Service Representative

3 days ago


Mackay, Queensland, Australia Medibank Full time
About the Role

We are seeking a highly motivated and customer-focused Sales and Customer Service Consultant to join our team at Medibank. As a Local Community Consultant, you will play a key role in delivering exceptional customer service and promoting our products and services to the local community.

Key Responsibilities
  • Provide outstanding customer service through various channels, including face-to-face, phone, and virtual messaging.
  • Build and maintain strong relationships with customers to grow and retain our customer base.
  • Work collaboratively with the team to achieve sales and customer service targets.
  • Stay up-to-date with product knowledge and provide accurate information to customers.
  • Contribute to the development of new ideas and initiatives to improve customer service and sales performance.
What You'll Love About This Role
  • Opportunity to work in a dynamic and supportive team environment.
  • Flexible working arrangements to suit your needs.
  • Access to ongoing training and development opportunities to enhance your skills and career.
  • Chance to make a real difference in the lives of our customers and the local community.
About Medibank

At Medibank, we are committed to delivering better health outcomes for our customers, patients, and community. We value diversity, inclusivity, and accessibility, and we are proud to be an employer of choice for people with disabilities.

We offer a range of benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives.



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