Enhancing Customer Experiences

5 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $35,919 - $73,700
Customer Service Specialist

The role of the Customer Service Specialist is to provide exceptional customer service in a busy aquatic and wellness facility. The successful candidate will have proven experience in delivering high level service, promoting activities and benefits, and administering facility transactions.

About You

We are looking for someone with:

  • Proven experience in delivering exceptional customer service
  • Able to work independently with minimal supervision
  • Flexibility to work a 7-day rotating roster across multiple facilities
  • Paid NSW Working with Children Check Clearance
  • Previous experience working in a busy customer-based environment
  • Cash handling experience and/or operation of Point-of-Sale System
  • Experience working independently and within a team environment
  • Efficient at using online based platforms for transactions and customer management
  • AUSTSWIM or Swim Australia Teacher qualifications (Desirable)
  • Pool Lifeguard Certificate (Desirable)
  • Current Australian First Aid (Level 2) and current CPR Certificate (Desirable)
  • Fitness Qualifications (Desirable)
Benefits

We are offering an attractive hourly rate of $33.19 plus 25% casual loading. This is a great opportunity to join our team and contribute to creating a positive transformation journey in Parramatta.

Others

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. The City of Parramatta supports a Drug and Alcohol-free working environment, and employees may be subject to random testing as a result. We are committed to providing a child safe environment and are guided by the NSW Child Safe Standards | Office of the Children's Guardian.

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