Enhancing Customer Experiences

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
**Job Title:** Retail ConsultantThis role is focused on delivering exceptional customer experiences through strategic initiatives and data-driven insights.Key Responsibilities:
  • Drive and manage customer experience programs to achieve business objectives.
  • Collaborate with stakeholders to identify opportunities for improvement and develop solutions.
  • Work cross-functionally to design, test, and implement scalable initiatives that enhance the customer experience.
  • Leverage data to inform decision-making and drive evidence-based improvements.
Required Skills and Qualifications:
  • Consulting or in-house strategy/data & analytics experience.
  • Advanced analytics skills or SQL proficiency.
  • Strong communication and stakeholder management skills.
  • Ability to work in a fast-paced environment and adapt to ambiguity.
Preferred Qualifications:
  • Proven ability to synthesize complex data into actionable insights.
  • Experience with hypothesis testing and data visualization tools.

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