Driving Sales and Customer Experience

2 days ago


Perth, Western Australia beBeeDedication Full time $90,000 - $120,000
Customer Service Manager Job

We are seeking an exceptional professional to assist in delivering our store's financial targets and company key performance indicators.

As a key member of our team, you will be responsible for creating a warm and genuine customer service experience.

  • Key Responsibilities:
  • Drive a customer-centric culture, focusing on delivering outstanding customer experiences
  • Assist in achieving sales, profit, and productivity targets by ensuring the achievement of all key performance indicators
  • Support the management team in driving commercial acumen and operational excellence
  • Inspire and empower your team through collaborative leadership and training
  • Embody our core values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality

Requirements:

  • A passion for the retail industry and excellent customer service skills
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Experience in managing teams, including performance, productivity, training, and development
  • Operational excellence, with experience in stock control and visual merchandising
  • Excellent communication and interpersonal skills

Benefits:

  • A competitive remuneration package
  • Seasonal product allowances and generous discounts on our products
  • Opportunities for career progression and regular training
  • A supportive and dynamic work environment


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