Housekeeping Lead
2 weeks ago
Role Summary:
We are seeking an experienced Housekeeping Supervisor to join our team at Ibis Melbourne Glen Waverley. As a Housekeeping Supervisor, you will be responsible for leading and supervising the housekeeping team, maintaining high cleanliness standards and providing exceptional service to our guests.
Key Responsibilities:
- Assist the Assistant Housekeeping Manager in the daily checking of rooms and designated team member areas to maintain standards
- Inspect rooms and public areas to ensure they meet the hotel's cleanliness and maintenance standards
- Handle guest requests and concerns related to housekeeping services
- Ensure the efficient use of cleaning supplies and equipment
- Train new team members and provide ongoing coaching and support
- Collaborate with other departments to ensure smooth operations and guest satisfaction
Requirements:
- Minimum of 2 years experience in housekeeping, preferably in a supervisory role
- Knowledge of cleaning and sanitation process and standards
- Strong leadership and communication skills in a multicultural environment
- Flexibility to work various shifts, including weekends and public holidays
- Knowledge of hotel-specific cleaning procedures and safety protocol is a plus
We Offer:
- On-the-job training and mentorship
- Access to career advancement and personal development opportunities within Accor
- Free parking and staff meal provided
- A collaborative and inclusive work environment
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