Cleanliness and Service Manager
1 week ago
Accor is a global hospitality company that offers contemporary comfort in the heart of Melbourne's South Eastern suburbs.
About Ibis Melbourne Glen WaverleyLocated 25 minutes from the CBD, our prime location provides an ideal setting for both business and leisure. We offer effortless access to renowned universities, vibrant entertainment options, and major events.
About the RoleThe Cleanliness and Service Manager will lead and supervise the housekeeping team, maintaining high cleanliness standards and providing exceptional service to our guests.
- Assist the Assistant Housekeeping Manager in daily checks to maintain standards
- Inspect rooms and public areas to ensure they meet hotel cleanliness and maintenance standards
- Handle guest requests and concerns related to housekeeping services
- Efficiently manage cleaning supplies and equipment
- Train new team members and provide ongoing coaching and support
- Collaborate with other departments to ensure smooth operations and guest satisfaction
To be successful in this role, you will have:
- Minimum 2 years experience in housekeeping, preferably in a supervisory role
- Knowledge of cleaning and sanitation processes and standards
- Strong leadership and communication skills in multicultural environments
- Flexibility to work various shifts, including weekends and public holidays
- Knowledge of hotel-specific cleaning procedures and safety protocols is a plus
We offer:
- On-the-job training and mentorship
- Access to career advancement and personal development pathways within Accor
- Exclusive Accor discounts and global benefits
- Free parking and staff meal provided
As a valued member of our team, you will enjoy a competitive salary of approximately $65,000 per annum, based on industry standards and your level of experience.
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