Hotel Cleaning Supervisor Role

4 days ago


Glen Waverley, Victoria, Australia Accor Full time
Hotel Cleaning Supervisor Job Overview

Location: Melbourne, Australia

Estimated Salary: $60,000 - $80,000 per year

Job Description

We are seeking a highly skilled Hotel Cleaning Supervisor to lead our housekeeping team and maintain the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:
  • Supervise and manage the housekeeping team to ensure efficient room cleaning and maintenance.
  • Conduct regular room inspections to ensure compliance with hotel standards.
  • Handle guest complaints and feedback regarding housekeeping services.
  • Maintain accurate records of cleaning supplies and equipment.
  • Provide on-the-job training and coaching to new team members.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in housekeeping, preferably in a supervisory role.
  • Knowledge of cleaning and sanitation processes and standards.
  • Strong leadership and communication skills in a multicultural environment.
  • Flexibility to work various shifts, including weekends and public holidays.
  • Knowledge of hotel-specific cleaning procedures and safety protocols is a plus.
Benefits

We offer:

  • A competitive salary range of $60,000 - $80,000 per year.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • Access to exclusive Accor benefits and discounts.
About Us

We are Accor, a global hospitality company dedicated to providing exceptional experiences for our guests. We welcome applicants who share our passion for delivering outstanding service and contributing to a diverse and inclusive workplace culture.



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