Housekeeping Team Lead

6 days ago


Glen Waverley, Victoria, Australia Accor Full time

Housekeeping Supervisor Job Description:

 

At Accor, we are seeking a skilled Housekeeping Supervisor to lead our housekeeping team at Ibis Melbourne Glen Waverley. As a key member of our team, you will play a vital role in maintaining high cleanliness standards and providing exceptional service to our guests.

 

Responsibilities:

  1. Assist the Assistant Housekeeping Manager in the daily checking of rooms and designated team member areas to ensure compliance with our cleanliness standards.
  2. Conduct regular inspections of rooms and public areas to guarantee they meet our hotel's cleanliness and maintenance standards.
  3. Respond to guest requests and concerns related to housekeeping services in a timely and professional manner.
  4. Optimize the use of cleaning supplies and equipment to ensure efficient operations.
  5. Train new team members and provide ongoing coaching and support to ensure they meet our high standards.
  6. Collaborate with other departments to ensure smooth operations and guest satisfaction.

 

Requirements:

  • Minimum of 2 years of experience in housekeeping, preferably in a supervisory role.
  • Knowledge of cleaning and sanitation processes and standards.
  • Strong leadership and communication skills in a multicultural environment.
  • Ability to work various shifts, including weekends and public holidays.
  • Knowledge of hotel-specific cleaning procedures and safety protocols is a plus.

 

We offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and personal development within Accor.
  • Access to exclusive Accor discounts and global benefits.
  • Free parking and staff meal provided.

 

We are an inclusive business and our ambition is to attract, recruit, retain, and promote diverse talent. If you are a motivated and experienced Housekeeping Supervisor looking for a new challenge, please apply now

 

Why work for Accor?

We welcome you as you are and offer a workplace that values diversity, equity, and inclusion. We support your growth and development every step of the way, making sure that work brings purpose to your life. Join our Accor family and explore limitless possibilities



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