Customer Experience Specialist

1 month ago


Erina, New South Wales, Australia Dusk Full time
{"title": "Customer Experience Specialist", "content": "About Dusk

Dusk is a leading retailer of candles and homeware products, with a strong presence in Australia and New Zealand.

Role Overview

As a Customer Experience Specialist, you will play a key role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Provide outstanding customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Work collaboratively with the sales team to achieve sales targets and drive business growth.
  • Develop and maintain a thorough knowledge of our products, including candles and homeware, to provide expert advice to customers.
  • Contribute to the visual merchandising of the store, ensuring that the store is always visually appealing and engaging.
  • Participate in ongoing training and development to enhance skills and knowledge.
About You
  • You have a passion for delivering exceptional customer experiences and a strong desire to succeed in a fast-paced retail environment.
  • You are a team player with excellent communication and interpersonal skills.
  • You are committed to ongoing learning and development, with a willingness to take on new challenges and responsibilities.
  • You have a positive attitude and a strong work ethic, with a focus on achieving results and exceeding targets.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Discounts on Dusk products and services.
  • A supportive and collaborative work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we would love to hear from you.

", "lang_code": "en"}

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