Customer Service Representative
4 weeks ago
Lendlease is a leading property and infrastructure group with a vision to create the best places for our clients, communities, and employees.
We are seeking a Customer Service Officer to join our Centre Management Team at Erina Fair Shopping Centre, a premier shopping destination on the Central Coast.
This casual role involves variable hours, including weekends, and requires strong customer service skills, effective communication, and a positive attitude.
Key Responsibilities- Provide exceptional customer service at the Customer Service desk, responding to queries and resolving issues in a timely and professional manner.
- Act as a key liaison between Centre Management, the Customer Service Team, and customers, including shoppers and retailers.
- Perform a range of ad-hoc duties, including mobility hire, gift card sales, and administrative tasks.
- Assist with marketing events and promotions to enhance the customer experience.
- Develop and maintain a broad knowledge of customer service principles and best practices.
Lendlease is a diverse, flexible, and inclusive employer of choice, offering a range of benefits and opportunities for career growth and development.
We are committed to supporting under-represented groups and providing a wide range of inclusion initiatives to ensure everyone can thrive.
Our commitment to Diversity, Equity, and Inclusion is reflected in our Elevate Reconciliation Action Plan, Bronze Award with the Australian Workplace Equality Index, and generous parental leave policy.
We welcome applicants from diverse backgrounds and encourage those who do not meet all the criteria to reach out for a further discussion.
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