Customer Experience Ambassador

1 month ago

Erina, New South Wales, Australia Dusk Full time

Unlock Your Potential as a Customer Experience Ambassador

At Dusk, we're on a mission to create a warm and inviting atmosphere for our customers. As a Customer Experience Ambassador, you'll play a pivotal role in achieving this goal. Your exceptional customer service skills and passion for candles will shine through in every interaction, leaving customers glowing with satisfaction.

Key Responsibilities:

  • Deliver perfect customer experiences, consistently exceeding expectations.
  • Drive store success by achieving key performance indicators (KPIs).
  • Work with visual merchandising to create a mesmerising sanctuary of style and inspiration.
  • Share your extensive knowledge of our candles and homeware products with customers.
  • Collaborate with colleagues to create a harmonious work environment.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • A spark of fun and energy in your work, making every customer interaction a delightful experience.

Benefits:

  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in the Dusk monthly bonus program.
  • A supportive environment where your growth and development are nurtured.
  • The chance to 'start here, go anywhere' and shine in your career.

At Dusk, we believe in providing an environment where your career can shine as brightly as a well-lit candle. If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you.

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