Customer Experience Ambassador

3 weeks ago

Erina, New South Wales, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm and inviting atmosphere? Do you have a knack for bringing homeware dreams to life? We're seeking a Customer Experience Ambassador to join our team at dusk, where you'll play a pivotal role in igniting joy in every customer who walks through our doors.

Key Responsibilities:

  • Deliver perfect customer experiences, leaving customers glowing with satisfaction.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • A spark of fun and energy that makes every customer interaction a delightful experience.

Benefits:

  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in the dusk monthly bonus program.
  • A supportive environment where your growth and development are nurtured.
  • The chance to 'start here, go anywhere' and shine in your career.

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