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Administrative Support Specialist
2 weeks ago
We believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life.
Our skilled team deliver a breadth of care-based services across a vast geographic footprint, and in many types of locations.
About the RoleThe operational administrator is an integral role within the team, providing quality operational support to the service.
This includes maintaining an efficient and customer-focused reception for internal and external clients, processing admissions and discharges of clients, and promoting a positive team environment within the Service.
The role is based within our office and is a full-time position, Monday-Friday, with no weekends.
Key Responsibilities:- Liaise with Intake and Referral team and download client referrals for admission to the service
- Prepare documentation for the admission of clients into the Service and subsequent discharge
- Manage incoming calls and front office, as required
- Attend to filing and archiving of client information in accordance with guidelines and procedures
- Data and word processing; mail and assisting with equipment/supplies and stationery orders
- National Police check, or willingness to obtain
- Current drivers licence and own reliable vehicle
- Certificate in Business Administration or related discipline - desirable
- Demonstrated strong experience in a similar role, including front desk experience/knowledge, word processing and filing
- A commitment to high-quality client service and ability to provide friendly and courteous service
- Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters
