Pet Insurance Claims Specialist

1 day ago


Toowong, Queensland, Australia Control Insurance Solutions Full time

Excel in a dynamic role at Control Insurance Solutions where you will be instrumental in triaging and lodging pet health insurance claims. Reporting to our Pet Health Claims Team Leader, this site-based position offers a fulfilling experience with opportunities for growth.

About the Opportunity

We are seeking an accomplished Claims Consultant to join our team. As our new Claims Specialist, you will support customers and Claims Assessors through effective claim processing, ensuring seamless communication and exceptional customer service.

Main Responsibilities:
  • Enter claims accurately with meticulous attention to detail
  • Respond promptly to customer inquiries, providing timely updates and delivering outstanding service
  • Obtain comprehensive information regarding submitted claims circumstances
  • Liaise with claim assessors and external Veterinary Clinic or Hospital staff as required
What We Offer

A rewarding career awaits at Control Insurance Solutions. Enjoy these benefits:

  • $65,000 - $80,000 per annum salary range (dependent on location and experience)
  • Competitive leave package, including extra days off and paid parental leave
  • Dollar-matched workplace giving and access to online courses for development
  • Employee discounts, rewards, recognition programs, and more
  • End-of-trip facilities and private spaces for nursing mothers
About Us

Control Insurance Solutions is Australia's fastest-growing major motor and home insurer. Our mission is to safeguard a brighter future for our customers through innovative insurance products and solutions.



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