Insurance Claims Specialist

2 months ago

Brisbane, Queensland, Australia Gallagher Full time

Introduction

Become a vital member of our dedicated team at Gallagher, where we strive to provide exceptional outcomes for our clients' health and wellbeing. You will collaborate with a resilient group focused on redefining excellence in service delivery. Our organization prioritizes teamwork and positively impacting the lives of our clients and claimants, offering you the chance to contribute your skills in a meaningful way.

Position Overview

The Opportunity

We are on the lookout for a skilled Claims Consultant to enhance our Accident and Health division. This role is ideal for an experienced claims professional with a background in the insurance sector. We are committed to the growth of our employees through structured succession planning and a variety of mentoring and training initiatives.

This role is available as a permanent full-time position, with a flexible hybrid working model that includes both office and remote work options.

Your Impact

Key Responsibilities:

  • Delivering exceptional customer service to all stakeholders
  • Overseeing a portfolio of Accident and Health insurance claims, ensuring adherence to policy guidelines
  • Managing the claims process from initiation to resolution
  • Coordinating with external rehabilitation services to facilitate clients' return to work
  • Engaging with customers through various communication channels

Candidate Profile

We are eager to connect with individuals who possess:

  • Experience in claims management
  • A commitment to providing high-quality customer service
  • Strong attention to detail
  • Excellent organizational and time management abilities
  • Exceptional verbal and written communication skills
  • Proficiency in computer applications, including databases and Microsoft Office

Our Commitment to You

At Gallagher, we value our employees and offer a supportive work environment that fosters professional growth. You will enjoy:

  • Flexible working arrangements
  • Paid parental leave
  • Opportunities for continuous education and development
  • Recognition for service milestones
  • Access to an employee assistance program for you and your family
  • A positive workplace culture that emphasizes teamwork and rewarding experiences
  • Career advancement opportunities as our company expands

About Gallagher

Gallagher is a leading Third-Party Administrator (TPA) in Australia, dedicated to managing insurance claims for various clients, including insurers, brokers, and self-insured organizations. With multiple offices across the country and a workforce exceeding 1000 employees, we pride ourselves on creating a welcoming and balanced work environment.

Equal Opportunity Employer

Gallagher is committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and are dedicated to making reasonable accommodations for qualified candidates with disabilities.

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