Retail Communications Coordinator

4 weeks ago

Docklands, Victoria, Australia Harris Scarfe Full time
About Harris Scarfe

Harris Scarfe is one of Australia's longest trading retailers, with 170 years of experience. We operate 60 stores across South Australia, Victoria, New South Wales, Queensland, and Tasmania, with a growing online presence.

About the Role

We are seeking a skilled In-Store Communications Coordinator to join our Visual Merchandising team. As a key member of our team, you will be responsible for creating and implementing internal store communications, assisting with in-store promotional signage and communications, and driving change to deliver a customer-centric, visually appealing experience.

Key Responsibilities
  • Coordinate the internal ticketing process, collecting data from our Buying Team and ensuring timely delivery to the store network.
  • Convert raw data into a usable format, liaising with the VM team and printing, and maintaining relationships.
  • Communicate changes or discrepancies to stores and the wider business in a timely manner.
  • Provide support to the Visual Merchandising team as required.
  • Create and communicate standardized documents across all mediums.
  • Perform daily administration duties, maintaining information mapping standards across the business.
  • Provide timely and accurate advice to Store Leaders and Regional Managers on related topics.
  • Test and implement new initiatives, understanding, reviewing, and benchmarking the internal and external environment to anticipate and improve communication and development objectives.
  • Maintain several mailboxes and increase awareness of internal communications value proposition across all team members.
About You
  • Retail sales experience and proven business acumen.
  • Previous experience in store communications is desirable but not essential.
  • Outstanding communication and interpersonal skills (verbal and written).
  • Demonstrated understanding of technical writing skills.
  • Ability to multitask, manage time efficiently, and prioritize workload.
  • Intermediate MS Office skills, Adobe Acrobat Reader professional, and InDesign skills.
What's in it for you?

Along with the incredible career growth and opportunities as part of the SRG team, we can offer you:

  • Exposure to and opportunities across one of Australia's largest Retailers, with continuing growth.
  • Exposure to key senior stakeholders in one of Australia's largest Retailers.
  • Career progression, personal development, and mentoring.
  • A culture that rewards initiative and creativity.
  • Centrally located office, close to South Melbourne Market.
  • Benefits, including Team Discounts, EAP, Gym Membership Discounts, and more.

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