Retail Communications Coordinator

2 months ago

Docklands, Victoria, Australia Harris Scarfe Full time
About Harris Scarfe

Harris Scarfe is one of Australia's longest trading retailers, with 170 years of experience. We operate 60 stores across South Australia, Victoria, New South Wales, Queensland, and Tasmania, with a growing online presence.

About the Role

In this role, you will work as part of the Visual Merchandising team as the In-Store Communications Coordinator. Your primary responsibility will be to compile and create internal store communications, assisting with in-store promotional signage and communications to keep employees engaged and inspired in the workplace.

Key Responsibilities
  • Coordinate the internal ticketing process by collecting data from our Buying Team and ensuring its delivery to the store network in a timely manner.
  • Convert raw data into a usable format.
  • Liaise with the VM team and printing, and maintain these relationships.
  • Communicate any changes or discrepancies to the stores and wider business in a timely manner.
  • Provide support to the Visual Merchandising team as required.
  • Create and communicate standardized documents across all mediums.
  • Daily administration duties.
  • Maintain information mapping standards across the business.
  • Provide timely and accurate advice to Store Leaders and Regional Managers on related topics.
  • Test and implement new initiatives.
  • Understand, review, and benchmark the internal and external environment to anticipate and improve the objectives of communication and development initiatives.
  • Maintain several mailboxes.
  • Increase the awareness of internal communications value proposition across all team members.
  • Participate as a member of the wider Retail Operations team and as a team player to assist others where required and directed.
About You

We are looking for a candidate with:

  • Retail sales experience and proven business acumen.
  • Previous experience in store communications is desirable but not essential.
  • Outstanding communication and interpersonal skills (verbal and written).
  • Demonstrated understanding of technical writing skills.
  • Ability to multitask, manage time efficiently, and prioritize workload.
  • Intermediate MS Office skills, Adobe Acrobat Reader professional, and InDesign skills.
What's in it for you?

Along with the incredible career growth and opportunities as part of the SRG team, we can offer you:

  • Exposure to and opportunities across one of Australia's largest Retailers, with continuing growth.
  • Exposure to key senior stakeholders in one of Australia's largest Retailers.
  • Career progression, personal development, and mentoring.
  • A culture that rewards initiative and creativity.
  • Centrally located office, close to South Melbourne Market.
  • Benefits - Team Discounts, EAP, Gym Membership Discounts, and more.

To apply, please complete our online application form and submit an up-to-date resume.

You must have unrestricted working rights in Australia to be considered for this position.

Only shortlisted candidates will be contacted. No agency enquiries or applications please.

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