Retail In Store Communications Coordinator

5 days ago

Docklands, Victoria, Australia Harris Scarfe Full time

About Harris Scarfe

Harris Scarfe is a leading Australian retailer with a rich history spanning over 170 years. With a strong presence in South Australia, Victoria, New South Wales, Queensland, and Tasmania, we operate 60 stores across the country, complemented by a growing online presence.

As part of the Spotlight, Anaconda, and Mountain Designs family, Harris Scarfe is recognized as a market leader in the Australian retail space.

About the Role

We are seeking an experienced In Store Communications Coordinator to join our Visual Merchandise team. As a key member of our team, you will be responsible for creating and implementing internal store communications, assisting with in-store promotional signage and communications, and driving change to deliver a customer-centric, visually appealing experience for all.

Key Responsibilities

  • Coordinate the internal ticketing process by collecting data from our Buying Team and ensuring timely delivery to the store network.
  • Convert raw data into a usable format.
  • Liaise with the VM team and printing, and maintain these relationships.
  • Communicate any changes or discrepancies to the stores and wider business in a timely manner.
  • Provide support to the Visual Merchandising team as required.
  • Create and communicate standardized documents across all mediums.
  • Perform daily administration duties.
  • Maintain information mapping standards across the business.
  • Provide timely and accurate advice to Store Leaders and Regional Managers on related topics.
  • Test and implement new initiatives.
  • Understand, review, and benchmark the internal and external environment to anticipate and improve the objectives of communication and development initiatives.
  • Maintain several mailboxes.
  • Increase awareness of internal communications value proposition across all team members.
  • Participate as a member of the wider Retail Operations team and as a team player to assist others where required and directed.

About You

We are looking for a candidate with:

  • Retail sales experience and proven business acumen.
  • Previous experience in store communications is desirable but not essential.
  • Outstanding communication and interpersonal skills (verbal and written).
  • Demonstrated understanding of technical writing skills.
  • Ability to multitask, manage time efficiently, and prioritize workload.
  • Intermediate MS Office skills, Adobe Acrobat Reader professional, and InDesign skills.

What's in it for you?

As a member of the Harris Scarfe team, you will have the opportunity to:

  • Gain exposure to and opportunities across one of Australia's largest retailers, with continuing growth.
  • Work with key senior stakeholders in one of Australia's largest retailers.
  • Experience career progression, personal development, and mentoring.
  • Be part of a culture that rewards initiative and creativity.
  • Enjoy a centrally located office, close to South Melbourne Market.
  • Benefit from a range of employee benefits, including team discounts, EAP, gym membership discounts, and more.

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