Senior Fraud and Scams Specialist

12 hours ago


Sydney, New South Wales, Australia Westpac Group Full time

**Job Summary:**

We are seeking a highly skilled Senior Fraud and Scams Specialist to join our team at Westpac Group. As a key member of our Corporate Services division, you will play a critical role in identifying, investigating, and preventing fraud and scams targeting our customers.

**Key Responsibilities:**

  • Investigate and resolve cases of fraud and scams by gathering information, documenting findings, and liaising with internal fraud teams and external stakeholders when necessary.
  • Assist in identifying patterns of fraudulent behaviour, ensuring early detection, and minimizing financial losses to the business and its customers.
  • Provide clear communication and updates to customers throughout the resolution process, ensuring transparency and a positive customer experience.

**What You'll Need:**

  • A minimum of 2 years' experience within banking or financial services (desired).
  • Previous experience within Financial Crime or investigations in general.
  • Prior customer service experience including call handling.
  • Strong analytical skills and an investigative mindset.
  • Critical thinking and the ability to interpret information and make decisions.

**Salary and Benefits:

This is a full-time position with an estimated salary of $95,000 - $120,000 per annum, depending on experience. We offer a range of benefits, including hybrid work arrangements, access to professional development opportunities, and a supportive team culture.



  • Sydney, New South Wales, Australia Westpac Group Full time

    Fraud and Scams Prevention SpecialistAt Westpac Group, we're committed to protecting our customers and the business from fraudulent activities. As a Fraud and Scams Prevention Specialist, you'll play a key role in identifying, investigating, and preventing fraud and scams targeting our customers.Key Responsibilities:Handle inbound calls from customers...


  • Sydney, New South Wales, Australia Ubank Full time

    About Ubank We empower the digital generation to succeed with money. Our daily money companion brings together smart features and real-time insights to help our customers get ahead. Your role As a Senior Fraud Analyst, you'll engage directly with customers, conduct thorough investigations, and proactively monitor transactions. You'll protect our customers...


  • Sydney, New South Wales, Australia Westpac Group Full time

    Job DescriptionWe are seeking a skilled Financial Fraud Specialist to join our team at Westpac Group. This is a full-time, permanent position located in Kent St, Sydney.About the RoleAs a Financial Fraud Specialist, you will play a crucial role in analysing information related to fraud and scams, implementing detection strategies that mitigate risk and...


  • Sydney, New South Wales, Australia Ubank Full time

    About us At Ubank, we empower customers to achieve financial success by providing smart features and real-time insights. Our daily money companion brings together a seamless experience for customers to see their money in one place, save more, and own their own home faster.Your role We are seeking a Senior Fraud Analyst to join our team. As a key member, you...

  • Senior Fraud Analyst

    4 weeks ago


    Sydney, New South Wales, Australia Ubank Full time

    About UbankAt Ubank, we aim to empower our customers to achieve financial success. We provide a platform for customers to manage their finances effectively, with features designed to offer real-time insights and smart solutions.Your RoleAs a Senior Fraud Analyst, you will be responsible for protecting our customers from scams and financial crimes. You will...

  • Senior Fraud Analyst

    4 weeks ago


    Sydney, New South Wales, Australia Ubank Full time

    About UsAt Ubank, we're dedicated to empowering our customers to achieve financial success. As a key member of our team, you'll play a crucial role in protecting our customers from scams and financial crimes. We're looking for a highly skilled and passionate individual to join our Fraud Prevention team.The RoleSupport the Fraud Manager in leading the team...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    About the RoleWe are seeking a Senior Fraud Data Analyst to join our Financial Crime Team. In this role, you will be responsible for leveraging high volumes of data and storytelling expertise to support risk mitigation strategies.Key Responsibilities:Data Visualisation Expertise: Provide data visualisation expertise using Power BI, including data...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    Company Overview:Cuscal Limited is a leading provider of payment solutions in Australia. We are committed to innovation and excellence, enabling the future for our clients through cutting-edge technology like NPP (New Payment Platform), buy now, pay later, and open banking.About the Role:We are seeking an experienced Fraud Intelligence Specialist to join our...

  • Senior Fraud Analyst

    3 weeks ago


    Sydney, New South Wales, Australia Ubank Full time

    About UbankWe're a digital bank dedicated to helping our customers achieve financial success. Our mission is to provide innovative solutions that make managing money easier and more efficient. At Ubank, we're committed to delivering exceptional customer experiences and building strong relationships with our clients.Job SummaryWe're seeking an experienced...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    Fraud Analyst Job DescriptionCuscal Limited is seeking a skilled Fraud Analyst to join our Financial Crime Team. As a leading provider of payment solutions, we are at the forefront of innovation in the rapidly evolving payments landscape.About the Role:We are looking for a proactive Fraud Analyst who can analyze multiple data sets to prevent high-risk and...


  • Sydney, New South Wales, Australia Westpac Full time

    This is a Fraud Analyst role at Westpac, one of Australia's leading financial institutions. As a key member of the team, you will play a vital part in analysing and mitigating fraud and scams. The ideal candidate will have a strong background in mathematics and problem-solving, as well as excellent communication skills.About the RoleWe are seeking an...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    At Commonwealth Bank of Australia, we're committed to delivering exceptional customer experiences.We're seeking a highly skilled and motivated Customer Service Representative to join our Group Fraud Management Services team.About the RoleThis 12-month fixed-term position offers an exciting opportunity to work in a fast-paced and highly regulated environment,...


  • Sydney, New South Wales, Australia Westpac Group Full time

    About the Role">This is an exciting opportunity to join Westpac Group as a Fraud Analyst, where you will play a key part in preventing financial loss and ensuring minimal impact on customer experience. With a strong background in a technical field, such as Statistics, Data Science or Engineering, you will be responsible for analyzing information related to...


  • Sydney, New South Wales, Australia DLL Full time

    Fraud Prevention Specialist Role We are seeking a highly skilled Fraud Prevention Specialist to join our team at DLL. The successful candidate will be responsible for developing and delivering training programs on fraud prevention and detection strategies, managing fraud prevention tools, and implementing process improvements based on fraud incidents...


  • Sydney, New South Wales, Australia Ubank Full time

    About Ubank: Our mission is to empower the digital generation with smart financial tools. We bring together real-time insights and features designed to help customers achieve momentum with their money.Our team is dedicated to creating a daily money companion for our customers, one that brings together the ability to see their money in one place and helps...


  • Sydney, New South Wales, Australia Cuscal Full time

    About the Role:We are seeking a skilled Fraud Analyst to join our Financial Crime Team at Cuscal. As a leading provider of payment solutions, we are committed to protecting our clients from emerging threats and sophisticated online scams.The successful candidate will be responsible for analysing multiple data sets to prevent high-risk and fraudulent activity...


  • Sydney, New South Wales, Australia DLL Full time

    About the RoleWe are seeking a highly skilled Fraud Prevention Specialist to join our team at DLL. As a key member of our Financial Economic Crime (FEC) team, you will play a crucial role in protecting our organization from fraud in the asset and vendor finance sectors.ResponsibilitiesInvestigate fraud cases, conduct interviews, and analyze complex data to...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    At the Commonwealth Bank of Australia, we're seeking a dedicated Customer Service Fraud Analyst to join our Group Fraud Management Services team.About the RoleThis 12-month fixed term position offers the opportunity to work in a fast-paced and highly regulated environment, where you'll be responsible for performing in-depth analysis of system-detected scam...


  • Sydney, New South Wales, Australia Cuscal Limited Full time

    This is a Financial Crime Specialist role with Cuscal Limited, a leading company in AU, where you will be part of an amazing team that is continuing to grow rapidly. This is the chance to join a company that is at the forefront of innovation, enabling the future for clients through tech like NPP, buy now, pay later, and open banking.### Job DescriptionOur...

  • Product Manager

    1 month ago


    Sydney, New South Wales, Australia Macquarie Full time

    About the RoleThe Product Owner will be responsible for defining, leading, and supporting the roadmap and delivery of product capabilities required to optimize Macquarie's Fraud and Scams Tech landscape.Key ResponsibilitiesAt least 5 years of experience in Banking & Finance or Payments IndustryExperience and understanding of Fraud & Scams, across strategy,...