Senior Fraud Analyst
4 weeks ago
About Us
At Ubank, we're dedicated to empowering our customers to achieve financial success. As a key member of our team, you'll play a crucial role in protecting our customers from scams and financial crimes. We're looking for a highly skilled and passionate individual to join our Fraud Prevention team.
The Role
- Support the Fraud Manager in leading the team and acting as a subject matter expert for Fraud Analysts.
- Customer Interaction handle customer calls and emails regarding suspected fraud, providing exceptional support and assistance.
- Fraud Investigation investigate incidents of fraud and scams affecting our customers and the bank, working closely with internal and external stakeholders.
- Operational Risk Support assess and investigate fraud typologies to meet operational risk requirements, ensuring our risk management framework is robust and effective.
- Transaction Monitoring monitor transactions and analyze customer behavior to detect potential financial crimes, identifying areas for improvement in our risk management processes.
What You'll Bring
- Excellent written and verbal communication skills.
- High attention to detail.
- Effective liaison skills with internal and external stakeholders.
- Solid understanding of different fraud types and transaction analysis.
Why Ubank?
- Hybrid working model with flexible arrangements.
- Collaborative and positive work culture.
- Strong internal development and growth opportunities.
- Competitive benefits package.
At Ubank, we value our customers and employees equally. We're committed to creating a workplace that's inclusive, diverse, and supportive of our employees' growth and well-being.
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