Financial Crime Prevention Specialist

2 days ago

Sydney, New South Wales, Australia Ubank Full time

About Ubank: Our mission is to empower the digital generation with smart financial tools. We bring together real-time insights and features designed to help customers achieve momentum with their money.

Our team is dedicated to creating a daily money companion for our customers, one that brings together the ability to see their money in one place and helps them save more, spend wisely, and own their home faster.

The role of Senior Fraud Analyst plays a crucial part in this mission by protecting our customers from scams and fraud. As a Senior Fraud Analyst, you will be on the front lines, engaging directly with customers, conducting thorough investigations, and proactively monitoring transactions.

This position reports directly to the Fraud Manager and requires excellent communication skills, high attention to detail, and effective liaison skills with internal and external stakeholders.

Key Responsibilities:

  • Support: Assist the Fraud Manager and act as an escalation point for Fraud Analysts.
  • Customer Interaction: Handle customer calls and emails about suspected fraud and assist scam victims.
  • Fraud Investigation: Investigate fraud and scam incidents affecting the bank or its customers.
  • Operational Risk Support: Assess and investigate fraud typologies to meet operational risk requirements.
  • Transaction Monitoring: Monitor transactions and analyze customer behavior to detect potential financial crimes.

We are looking for an experienced professional with a solid understanding of different fraud types and transaction analysis. Your expertise will help us prevent, detect, and investigate alerted cases.

Why Ubank?

  • We offer a hybrid working model, allowing you to work from our central Sydney CBD office located above Wynyard station three days a week.
  • We have a highly collaborative and positive culture that values individuality and creativity.
  • We provide strong internal development and growth opportunities.
  • We also offer a range of other fantastic benefits to support your career and well-being.

Our company values include Delighting the Customer, being Agile and Brave, valuing each other, being Frank and Authentic, and showing up every day with passion, positivity, and a sense of fun.

Estimated Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.

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