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Operational Excellence Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $84,436 - $112,331
Job Description:

The Porter Manager is responsible for overseeing the Internal Patient Transport service at Royal Prince Alfred Hospital, ensuring operational commitments are met and patient flow efficiencies are increased across the hospital campus.

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This role involves managing a diverse team of General Porters and implementing quality improvement initiatives to enhance the transport service. The Porter Manager will also be responsible for procedural reporting, recruitment, and optimising staffing levels to meet business demands.

Additionally, this role provides essential support to the Deputy Director, Clinical Support Services for all Internal Patient Transport service provisions and liaises with external departments for operational cohesion.

The ideal candidate should have experience in managing a service delivery team and possess strong leadership and staff management skills. They should also be able to contribute to building a high-quality customer service-oriented team.

Key Skills and Qualifications:
  • Experience in managing a service delivery team
  • Strong leadership and staff management skills
  • Ability to build a high-quality customer service-oriented team
Benefits:
  • Allocated day off each month
  • Paid parental leave
  • Annual leave loading
  • Opportunity for extra tax savings through salary packaging and novated leasing
  • Access to free courses, qualifications, and coaching
  • Access to confidential EAP counseling
  • Free annual influenza vaccination
  • Discounted fitness passport membership
Working Arrangements:

This is a Category A position that requires evidence of vaccination to comply with NSW Health policies. SLHD is an equal opportunity employer committed to providing a working environment that values diversity and inclusion.