Operational Excellence Manager

9 hours ago


Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $140,000
Operations Team Leader Job Opportunity

Unlock the potential for career growth and development in a dynamic operations environment. This role offers a unique chance to excel as a team leader, driving productivity, effectiveness, and continuous improvement.

As an operations team leader, you will be responsible for managing call queues to ensure same-day service, completing quality monitoring, and ensuring adherence to regulatory requirements. Your leadership skills and client-focused approach will drive successful team performance and deliver exceptional service to key stakeholders.

Requirements

  • Experience in operations environment with strong leadership skills
  • Excellent communication, relationship building, and stakeholder management abilities
  • Commitment to delivering high-quality client and employee experiences
  • Strong business acumen and risk awareness
  • Exposure to deposit products and understanding of Business Banking is advantageous

What We Offer

Benefits

  • Flexible wellbeing leave days
  • Additional service bonus leave days
  • Paid parental leave and transition support
  • Volunteer leave and donation matching
  • Gender affirmation leave and wellbeing benefits
  • Access to learning and development opportunities
  • Hybrid working arrangements

About the Role

This mid-senior level full-time position involves management and manufacturing functions, requiring strong leadership and operational skills. The ideal candidate will possess excellent communication and stakeholder management abilities, with a commitment to delivering high-quality results.



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