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Indigenous Banking Professional

2 months ago


Parramatta, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking a dedicated and passionate Indigenous Banking Professional to join our team at Westpac Group. As an Aboriginal Community Support Specialist, you will play a vital role in providing exceptional customer service to our Indigenous and remote community customers.

Key Responsibilities
  • Provide high-quality banking solutions to our customers, understanding their needs and delivering tailored support.
  • Build strong relationships with customers, colleagues, and stakeholders, fostering a culture of respect and inclusivity.
  • Work collaboratively with the team to achieve business objectives, driving growth and customer satisfaction.
  • Stay up-to-date with industry compliance, policy, and legislative standards, ensuring our customers receive the best possible service.
What We Offer
  • A competitive salary and benefits package, recognizing your value and contributions to our team.
  • Ongoing training and development opportunities, empowering you to grow and succeed in your career.
  • A dynamic and inclusive work environment, where you can thrive and make a real difference in the lives of our customers.
Requirements
  • At least 12 months of customer service experience, with a passion for delivering exceptional service.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A genuine interest in banking and financial services, with a desire to learn and grow in this field.